Dahua Intercom User Guide

Intercom Units:

Room Station 

DHI-VTH2421FW-P

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Dahua 

DHI-VTO1210C-X

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Concierge/Reception Station (optional)

DHI-VTS5240B

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System Architecture

Your Intercom system is a purpose designed network of internal and external systems. Below is the general architecture of a common intercom network for a multi-storey residential building.

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Your room station (VTH Unit)

1. Your Room Number
2. Call Button
3. Door Station Monitor
4. Concierge/Reception
5. Settings
6. Information section

1. View, delete, and clear notices issued by Property Management Center. • View, delete and clear security alarm information. • View, delete, and clear VTO messages (if VTH does not have an SD card installed or the VTO enables the video audio message upload function). • View, delete, and clear videos and pictures (if VTH has an SD installed). 

1. Message indicator/status bar

A more detailed user guide can be found here:

https://drive.google.com/open?id=1208NUPpEQwAcwhjmFkdAE6fphh2AgSyl

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Your Door Station (VTO Unit)

1. Camera
2. LCD Screen
3. Menu Directional Buttons
4. Call Button
5. Concierge / Reception button
6. Number pad

A more detailed user guide can be found here:

https://drive.google.com/open?id=11NaKN1Kjq_hh08JUTjb9Xd4CS5Vsg7R7

The Dialling area overview

• * Press to delete the previous character or end the current call.

• Numeric keys: enter numbers from 0 to 9.

Press to make a phone call. After entering room number, press this key to make a call.

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Press to call the concierge / reception.

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Your Concierge/Reception station (VTS Unit)

1. Handset/phone
2. Camera
3. Power/Missed Call Indicator
4. Unlock Button
5. Handsfree Button

A more detailed user guide can be found here:

https://drive.google.com/open?id=11exXSYEOK9FRtxsHvQOvbNW3-Y2kr5oq

USER GUIDE:

Calling a resident from the main door station

GUESTS

Guests can easily call a resident from the door stations, simply type the room number ie. 302 and press the call (

) button.

To hang up just press the star * key

RESIDENTS

To answer an incoming call press the green phone icon on the screen. 

To hang up just press the red phone icon on the screen.

Calling the Concierge / Reception from the main door station

GUESTS 

When guests arrive they can either call the residents room directly by typing in the room number ie. 302 or call the concierge/reception desk by pressing the concierge button

. 

To hang up, press the star * key

STAFF

Staff on the concierge desk can pick up the handset and press the green talk button on the screen. 

To hang up just press the red hangup button on the screen or seat the handset back in the cradle. 

Calling the reception from a room station

Residents can easily call the reception console from their room, simply press the concierge/reception button

from the main screen.

Viewing the Door station camera from a room station or concierge station

Simply press the monitor icon from the main screen and select the door station you require

Room Station Functions