Dahua Intercom User Guide
Overview
This guide is for Blitz Security clients to understand how their Dahua system operates. This guide covers general installations but some sites could be set up differently due to project requirements at the time.
Intercom Units:
Dahua Room Station
Dahua Door Station
Concierge/Reception Station (optional)
System Architecture
Your Intercom system is a purpose designed network of internal and external systems. Below is the general architecture of a common intercom network for a multi-storey residential building.
Your room station (VTH Unit)
- Your Room Number
- Call Button
- Door Station Monitor
- Concierge/Reception
- Settings
- Information section
- Message indicator/status bar
- Arm / Disarm - Not used
- Lift Call (Not Shown) -Not available in Australia yet
Message Indicator options: View, delete, and clear notices issued by Property Management Center. • View, delete and clear security alarm information. • View, delete, and clear VTO messages (if VTH does not have an SD card installed or the VTO enables the video audio message upload function). • View, delete, and clear videos and pictures (if VTH has an SD installed). Below is what each of the status symbols mean:
VTH not connected to a wired network
VTH is connected to wired network
VTH connected to a WiFi network
VTH is not connected to the Master VTO
SD card installed in the VTH
Do Not Disturb is active for the VTH
A more detailed user guide can be found here:
https://drive.google.com/open?id=1208NUPpEQwAcwhjmFkdAE6fphh2AgSyl
Arm / Disarm
This option is not configured by our installation team but you can add wireless security devices if desired.
Lift Call
This feature is not available in Australia as yet, we'll notify the EC when this is available to install.
Legacy Models:
- Call Central Station/Concierge
- Main Menu
- Call Screen
- IPC Camera (external camera shortcut)
- Unlock Door
Your Door Station (VTO Unit) - Touch Screen
- Camera
- Lights
- LCD Touch Screen
- Menu Area
- Generic Prox Card (Not in use)
- Biometric Fingerprint Reader
- Speakers
A more detailed user guide can be found here:
https://drive.google.com/file/d/18KotYMOa6eH4OdyzzmjbHtatsm3SdJWd/view?usp=sharing
Your Door Station (VTO Unit) - Push Button
- Camera
- LCD Screen
- Menu Directional Buttons
- Call Button
- Concierge / Reception button
- Number pad
A more detailed user guide can be found here:
https://drive.google.com/open?id=11NaKN1Kjq_hh08JUTjb9Xd4CS5Vsg7R7
The Dialling area overview
- * Press to delete the previous character or end the current call.
- Numeric keys: enter numbers from 0 to 9.
Press to make a phone call. After entering room number, press this key to make a call.
Press to call the concierge / reception.
Your Concierge/Reception station (VTS Unit)
- Handset/phone
- Camera
- Power/Missed Call Indicator
- Unlock Button
- Handsfree Button
A more detailed user guide can be found here:
https://drive.google.com/open?id=11exXSYEOK9FRtxsHvQOvbNW3-Y2kr5oq
USER GUIDE:
Calling a resident from the main door station
GUESTS
Guests can easily call a resident from the door stations by:
Touch Screen Door Station
Press the Call icon on the main screen then type the room number ie. 302 OR select the Phone Book and search for the resident via the directory.
Push Button Door Station
type the room number ie. 302 and press the call (
) button.
To hang up just press the star * key
RESIDENTS
To answer an incoming call press the green phone icon on the screen.
To hang up just press the red phone icon on the screen.
Calling the Concierge / Reception from the main door station (Optional)
GUESTS
When guests arrive they can either call the residents room directly by typing in the room number ie. 302 or call the concierge/reception desk by pressing the concierge button
.
To hang up, press the star * key
STAFF
Staff on the concierge desk can pick up the handset and press the green talk button on the screen.
To hang up just press the red hangup button on the screen or seat the handset back in the cradle.
Calling the reception from a room station (Optional)
Residents can easily call the reception console from their room, simply press the concierge/reception button
from the main screen.
Viewing the Door station camera from a room station or concierge station
Simply press the monitor icon from the main screen and select the door station you require
Room Station In-Call Functions
Resetting your device
If your Blitz Security technician advises you to reset your device, take the device off the bracket by gently sliding it upwards.
Once off the bracket turn the monitor over and using a pin or similar press the reset button once.
The device should restart and return the the initialisation screen ready for programming. Your Blitz tech will program it from here.
Dahua Fingerprint and Face Recognition Scanning (VTO Touch Screen ONLY)
The VTO7541G comes with some great features such as face recognition and fingerprint scanning but there are some caveats to enablng this on your system.
Facial Recognition
The facial recognition can be setup in two ways:
- local with PIN
- remote with image upload
Local with PIN
The local method with pin is the simplest but means anyone with the PIN can then manage and delete other units face scans. This presents a management issue which the EC should consider.
Remote image upload
The remote method is available but hasn't been properly tested by Blitz Security yet. This involves taking an adequate photo of a user and uploading it to the web interface of the intercom door station. Once again this means the user has total control over everything in the door station so requires a nominated person to manage this and the overheads which come with that and the EC should consider this carefully.
Fingerprint Recognition
The fingerprint recognition can only be registered locally with a PIN. Please see above considerations for this.
Blitz Security recommend the EC think carefully about these options before as they both require considerable management overhead to register and deregister should tenants/owners leave. Also having a PIN available on the unit leaves it open for misuse by others especially if it's not more than 4 characters long and complex.
