Emergency assistance contact

Blitz Security emergency contact should only be used by Strata Management, Commercial property management or if instructed by these two entities or Blitz personnel. In an emergency during office hours or after office hours you can contact the below number to reach a Blitz Security support member or leave a priority message which a team member will call you back as soon as possible.

(02) 8880 6468

Please be aware that calling this number after business hours will constitute an on-call flag-fee and if a call out is required a standard call-out fee will apply. Examples of emergency/non-emergency uses are outlined below but are not limited to:

Acceptable Emergency Examples

  • Complete site offline/shutdown
  • Multiple remotes/users can't access the building
  • Emergency Services require our assistance entering the building / any request from authorised emergency services
  • Roller door not working

Unacceptable non-Emergency Examples

  • Programming request
  • Non-essential pedestrian door issue
  • Scheduled or timed activity not functioning correctly (unless it's an essential traffic access point and residents are stuck)
  • General enquiries / questions
  • Purchase of cards/credentials

Thanks and any feedback or suggestions are welcome to ensure we are available when you need us.