Hikvision Intercom User Guide

Using the Hikvision Room Station (Non-touch screen)

To determine if your unit is a touchscreen, you can press the button with the camera icon (B3). If it is a touchscreen, then it will go directly to a monitoring screen, otherwise, it will move a blue selection box


Hikvision room station (Non-touch screen version)

1. Time and information section

2. Turn screen off

3. Warning section: pictured is Door station warning - something is incorrect with the door station (not visible otherwise in normal state)

4. Messages

5. View door station camera

6. Dial / call log

7. Settings menu

8. Call Elevator to your floor (Not available in Aus)

9. Call concierge / reception (optional)



Button Panel:

1. B1: Return Key

2. B2: Direction Keys▲and◄/Unlock Key

3. B3: Direction Keys▼and►

4. B4: Confirm/Select key

Indicator panel:

1. Power Supply Indicator 

2. Information Indicator

3. Alarm Indicator

To Receive a call

When receiving a call, press the B4 to answer and talk to the visitor.

IMPORTANT: Pressing the unlock button (B2) before the answer button (B4) will unlock the door only, no voice communication from the unit to the visitor will be available until the next call.


Unlock the main entrance door

During a call press B2 button to unlock the door and lift. 


General Navigation

Home screen

Pressing B2 or B3 button will move a blue selection box highlighting the current menu option.

B1: Back

B2: Up/Previous

B3: Down/Next

B4: Confirm/Select

In a call

B3: The third 'Camera' button can be used to cycle through options 

B4: Use to select an item.


Using the Hikvision Room Station (Touch screen)

To determine if your unit is a touchscreen, you can press the button with the camera icon (B3). If it is a touchscreen, then it will go directly to a monitoring screen, otherwise, it will move a blue selection box

The rest of the navigation is straight forward and you can follow the instructions above by pressing the corresponding icon on the screen.

Hikvision room station (Non-touch screen version)

1. Time and information section

2. Turn screen off

3. Warning section: pictured is Door station warning - something is incorrect with the door station (not visible otherwise in normal state)

4. Messages

5. View door station camera

6. Dial / call log

7. Settings menu

8. Call Elevator to your floor (Not available in Aus)

9. Call concierge / reception (optional)



Button Panel:

1. B1: Call SoS or Concierge (optional)

2. B2: Unlock Key

3. B3: Camera / IPC display

4. B4: Select/Answer Call

Indicator panel:

1. Power Supply Indicator 

2. Information Indicator

3. Alarm Indicator

To Receive a call

When receiving a call, press the Answer Call icon on the screen to answer or B4. 


Unlock the main entrance door

During a call press B2 button to unlock the door and lift or press the unlock button on the screen. 


General Navigation

Home screen

Pressing B2 or B3 button will move a blue selection box highlighting the current menu option.

B1: Back

B2: Up/Previous

B3: Down/Next

B4: Confirm/Select

In a call

B3: The third 'Camera' button can be used to cycle through options 

B4: Use to select an item.

Alerts / Warnings

Door Station Disconnected\

If your room monitor is displaying the below icon, please contact your strata agent to book a Blitz technician to fix.

Using the Hikvision Door Station

(Coming Soon)