Hikvision Intercom User Guide

Using the Hikvision Room Station (Non-touch screen)

To determine if your unit is a touchscreen, you can press the button with the camera icon (B3). If it is a touchscreen, then it will go directly to a monitoring screen, otherwise, it will move a blue selection box


Hikvision room station (Non-touch screen version)

1. Time and information section

2. Turn screen off

3. Warning section: pictured is Door station warning - something is incorrect with the door station (not visible otherwise in normal state)

4. Messages

5. View door station camera

6. Dial / call log

7. Settings menu

8. Call Elevator to your floor (Not available in Aus)

9. Call concierge / reception (optional)



Button Panel:

1. B1: Return Key

2. B2: Direction Keys▲and◄/Unlock Key

3. B3: Direction Keys▼and►

4. B4: Confirm/Select key

Indicator panel:

1. Power Supply Indicator 

2. Information Indicator

3. Alarm Indicator

To Receive a call

When receiving a call, press the B4 to answer. 


Unlock the main entrance door

During a call press B2 button to unlock the door and lift. 


General Navigation

Home screen

Pressing B2 or B3 button will move a blue selection box highlighting the current menu option.

B1: Back

B2: Up/Previous

B3: Down/Next

B4: Confirm/Select

In a call

B3: The third 'Camera' button can be used to cycle through options 

B4: Use to select an item.


Using the Hikvision Room Station (Touch screen)

To determine if your unit is a touchscreen, you can press the button with the camera icon (B3). If it is a touchscreen, then it will go directly to a monitoring screen, otherwise, it will move a blue selection box

The rest of the navigation is straight forward and you can follow the instructions above by pressing the corresponding icon on the screen.

Hikvision room station (Non-touch screen version)

1. Time and information section

2. Turn screen off

3. Warning section: pictured is Door station warning - something is incorrect with the door station (not visible otherwise in normal state)

4. Messages

5. View door station camera

6. Dial / call log

7. Settings menu

8. Call Elevator to your floor (Not available in Aus)

9. Call concierge / reception (optional)



Button Panel:

1. B1: Call SoS or Concierge (optional)

2. B2: Unlock Key

3. B3: Camera / IPC display

4. B4: Select/Answer Call

Indicator panel:

1. Power Supply Indicator 

2. Information Indicator

3. Alarm Indicator

To Receive a call

When receiving a call, press the Answer Call icon on the screen to answer or B4. 


Unlock the main entrance door

During a call press B2 button to unlock the door and lift or press the unlock button on the screen. 


General Navigation

Home screen

Pressing B2 or B3 button will move a blue selection box highlighting the current menu option.

B1: Back

B2: Up/Previous

B3: Down/Next

B4: Confirm/Select

In a call

B3: The third 'Camera' button can be used to cycle through options 

B4: Use to select an item.

Alerts / Warnings

Door Station Disconnected\

If your room monitor is displaying the below icon, please contact your strata agent to book a Blitz technician to fix.

Using the Hikvision Door Station

(Coming Soon)